What Customers Are Saying…

Here at First Island Realty, we strive to do our best for you, but don’t take our word for it – here’s what some of our customers are saying about us:

Rated 5.0 out of 5
October, 2022

I used First Island Realty for the recent Ironman World Championships 2022 in Kona, Hawaii. The event had been postponed 6 times over three years due to COVID.

Booking accommodation for the event is a complicated and hard process, many providers on AirBnB and VBRO accepted bookings, only later to cancel the booking, presumably to try and secure a higher price. Going through First Island Realty gave me piece of mind, the professional team were easy to deal with, responded quickly to queries and there were no complications. When the event was canceled and postponed multiple times there were no issues with refunds or rebooking.

Once I finally reached the Island for the race, the communication for the checkin process was easy and smooth. The location was fantastic, I was easy walking distance to the start, checkin, IM Village, finish, shops and restaurants. The bike and run actually went past the front door.

The accommodation was very well equipped for a two week stay, with both big and small things thought of to make things easy. Cooking utensils, basic supplies, towels, snorkel mask and container’s were all there.

Thanks First Island Realty for making my Ironman Kona experience smooth, easy and enjoyable.

Would highly recommend using the FIR team.

Ben V.
Rated 5.0 out of 5
September, 2022

At the beginning they found an excellent tenant, the staff was very attentive to any issues related to the rental and the financial services aspect of their service was excellent…we definitely recommend this five star service to help you with your rental needs.

Steven M.
Rated 5.0 out of 5
November, 2021

Lori has been so great to work with. She helped us find exactly what we were looking for. She’s quick to reply, and was able to view properties for us, while we were on the mainland. We will definitely going to be continuing to work with Lori in the future!

Deb P.
Rated 5.0 out of 5
October, 2020

I’m so glad that we had Laure help us find our perfect home on Big Island. Buying our first home was so scary and nerve wracking that we weren’t sure we could do it, thankfully for Laure and her team at First Island Realty we made it possible! Laure’s outgoing personality helped us come out of our shell and share with her what we wanted for our first home. Laure walked us through every step of the way, and explained anything that we were unsure of. Laure is very knowledgeable and really got to know us and our needs. We really appreciate the whole team and recommend to all my friends and family looking to buy their home in paradise.

Yessica B.
Rated 5.0 out of 5
March, 2020

I would just like to give a review of my experience with first island reality. My first contact with this company was three years ago when I decided to move to HAWAII from San Diego California. I spoke with Laure on the phone and we decided to meet when I got there in a couple of weeks. We met and she ended up showing me properties to rent but my decision was to buy a condo instead. She found me a beautiful condo that fit my needs. It was completely redone and fully furnished. I lived there for 6 months when I needed to return to the mainland to take care of my 90 year old mother in Florida. I was very concerned about having to leave and was forced to rent my condo. I have been a landlord before with properties in San Diego and I know how hard it can be to find good tenants. Some tenants can be wonderful, others can be unbelievably disrespectful to your property I was definitely concerned. Laure was very reassuring that she would find me a wonderful tenant. Within days she found me that wonderful tenant. I unfortunately was unable to return to my new home in Hawaii as soon as I wanted to. I needed to stay with my mother and I had to deal with medical issues for myself that have kept me around my doctors in San Diego. Long story short. First Island Realty has been managing my condo for the last three years and has found me several wonderful tenants. I have had no issues and when little things do come up this company is quick to reply and resolve the issue. I was so concerned about having to rely on someone to handle my property when I am so far away but First island Realty has definitely been a positive and I would highly recommend them to manage your property or to find your perfect Hawaiian home.

Laurie T.

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