What Customers Are Saying…

Here at First Island Realty, we strive to do our best for you, but don’t take our word for it – here’s what some of our customers are saying about us:

Rated 5.0 out of 5
October, 2022

It is our immense pleasure to recommend Lori McNeel as a real estate agent for any individual or family searching for the ideal home for their unique situation. Lori helped us find our investment property and treated us like we were VIPs. Because of her professionalism, we turned to Lori again when searching for our forever home. She is highly talented technologically and made excellent use of the relevant search engines and real estate databases to quickly find us a variety of homes for sale in the areas in which we were interested. She did not waste our time with homes that were out of our price range or not in line with our needs. A master with the contract negotiations, Lori came up with a deal that was good for us and made the seller happy as well, especially in the current market situation. She knows the big island like the back of her hand. There is nothing that escapes Lori’s attention when it comes to property for sale in this area. We found Lori to be a highly attentive agent, almost as if we were her only customers, although we know that was not the case. She returned all phone calls and emails the same day. We never felt neglected or unimportant. She is also highly personable with an engaging personality. We are pleased to recommend Lori McNeel to anyone looking to buy or sell a home. She is hands down the best in the business in our opinion and if we ever need to move again she will be our first choice in real estate agents.

Kerry C.
Rated 5.0 out of 5
October, 2022

I used First Island Realty for the recent Ironman World Championships 2022 in Kona, Hawaii. The event had been postponed 6 times over three years due to COVID.

Booking accommodation for the event is a complicated and hard process, many providers on AirBnB and VBRO accepted bookings, only later to cancel the booking, presumably to try and secure a higher price. Going through First Island Realty gave me piece of mind, the professional team were easy to deal with, responded quickly to queries and there were no complications. When the event was canceled and postponed multiple times there were no issues with refunds or rebooking.

Once I finally reached the Island for the race, the communication for the checkin process was easy and smooth. The location was fantastic, I was easy walking distance to the start, checkin, IM Village, finish, shops and restaurants. The bike and run actually went past the front door.

The accommodation was very well equipped for a two week stay, with both big and small things thought of to make things easy. Cooking utensils, basic supplies, towels, snorkel mask and container’s were all there.

Thanks First Island Realty for making my Ironman Kona experience smooth, easy and enjoyable.

Would highly recommend using the FIR team.

Ben V.
Rated 5.0 out of 5
September, 2022

At the beginning they found an excellent tenant, the staff was very attentive to any issues related to the rental and the financial services aspect of their service was excellent…we definitely recommend this five star service to help you with your rental needs.

Steven M.
Rated 5.0 out of 5
November, 2021

Lori has been so great to work with. She helped us find exactly what we were looking for. She’s quick to reply, and was able to view properties for us, while we were on the mainland. We will definitely going to be continuing to work with Lori in the future!

Deb P.
Rated 5.0 out of 5
October, 2020

I’m so glad that we had Laure help us find our perfect home on Big Island. Buying our first home was so scary and nerve wracking that we weren’t sure we could do it, thankfully for Laure and her team at First Island Realty we made it possible! Laure’s outgoing personality helped us come out of our shell and share with her what we wanted for our first home. Laure walked us through every step of the way, and explained anything that we were unsure of. Laure is very knowledgeable and really got to know us and our needs. We really appreciate the whole team and recommend to all my friends and family looking to buy their home in paradise.

Yessica B.

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